- HOME
- >
- GUIDE
Shipping and Delivery
Postage | Single item shipping fee |
---|---|
America | 2,580 |
Canada | 2,140 |
Australia | 2,140 |
Asia | 1,770 |
EU | 2,140 |
United Arab Emirates | 2,140 |
Mexico | 2,140 |
Africa | 2,500 |
Delivery will be by Yamato Transport, and will be sent from Kyoto City, Kyoto Prefecture.
The arrival of the product may be delayed due to weather, traffic conditions, region, etc.
Items ordered separately cannot be shipped together. All items will be shipped as a single order.
Payment Method
The following payment methods are available:
【credit card】
VISA, MASTER and AMEX are accepted.
Please check your contract status (limit, contract payment frequency, card number, etc.) carefully before using. After your credit card is approved, we will usually ship your product within 7 business days. The withdrawal date and contract payment frequency will vary depending on the type of credit card and the contract details, so please check with your credit card company for details.
For credit card payments, orders are usually shipped within 7 business days after card approval. Delivery may be delayed if there is a high volume of orders.
Cancelling your order
If you have placed an order by mistake, please contact us by email to cancel your order.
Please note that cancellation may not be possible in some cases, such as after the shipping procedures have been completed.
Email address: info@futaya28.jp
Returns and Exchanges
Please note that we cannot accept returns or exchanges due to customer convenience. If the product is defective, such as missing pages or damage, we will accept returns or exchanges within 7 days of receipt of the product, and shipping costs will be borne by us. Please contact us by email when returning the product.
Email address: info@futaya28.jp